Frequently Asked Questions
Everything you need to know about your Caden Lane favorites.
When will my order ship?
Standard orders typically process within 3-5 business days. For personalized or custom-made items, please allow up to 2 weeks for production before shipping.
What is your return policy?
We accept returns on unwashed, unworn items in original packaging within 30 days of delivery. Please note that personalized and custom items are final sale and cannot be returned.
How do I care for my Caden Lane fabrics?
To keep your items soft and vibrant, we recommend machine washing on a cold, gentle cycle with phosphate-free detergent and tumbling dry on low heat or hanging to dry.
Do you ship internationally?
Yes, we ship to most countries worldwide! Shipping rates and delivery times vary by location and will be calculated at checkout.
Can I change or cancel my order after it's placed?
Because we start processing orders quickly, we have a very limited window for changes. Please contact our customer support team within 1 hour of placement for any adjustment requests.
Are your products safe for newborns?
Absolutely. Safety is our top priority. All of our apparel and bedding meet rigorous safety standards and are crafted from high-quality, non-toxic materials gentle on baby's skin.
